Privacy Policy

Information We Collect

We may collect personal and business information that you voluntarily provide when you contact us, submit an enquiry or RFQ, communicate with us by email, or otherwise interact with our business.

Depending on your interaction with us, this information may include:

• Name and job title
• Company or organisation name
• Business email address
• Telephone or mobile number
• Country or location
• Product or sourcing requirements
• RFQ and enquiry information
• Technical specifications and product requirements
• Drawings, documents or other files voluntarily provided
• Required quantities, delivery requirements and commercial information
• Communications and correspondence with us
• Any other information you voluntarily provide

We only request information reasonably relevant to responding to your enquiry, evaluating your requirement, providing our services or conducting legitimate business activities.

Information Submitted Through RFQs and Business Enquiries

When you submit an RFQ, sourcing enquiry, product-development requirement or other business request, you may provide technical and commercial information relating to your requirement.

This may include product specifications, drawings, quantities, materials, standards, quality requirements, target applications and other project-related information.

We may use this information to evaluate your requirement, identify suitable manufacturing or supply sources, obtain quotations, conduct supplier or product evaluations, coordinate product development and respond to your enquiry.

Where necessary to fulfil your request, relevant information may be shared with selected manufacturers, suppliers, service providers or business partners. We seek to limit such sharing to information reasonably necessary for evaluating or fulfilling the requirement.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, analytics technologies, server logs or similar technologies.

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate geographic location derived from technical information
• Referring website or search source
• Pages visited
• Date and time of visits
• Website interactions and navigation information

We may use this information to operate and secure our website, understand website usage, identify technical problems, prevent misuse and improve website performance and user experience.

How We Use Your Information

We may use information collected through our website and business communications to:

• Respond to enquiries and RFQs
• Understand product, sourcing and procurement requirements
• Identify and evaluate suitable suppliers or manufacturers
• Obtain and communicate quotations
• Coordinate supplier development and product-development activities
• Facilitate technical and commercial communication
• Provide requested products, services or information
• Maintain customer and supplier relationships
• Improve our website, services and business processes
• Maintain records of enquiries, quotations and communications
• Protect our website and business against fraud, misuse or security threats
• Comply with applicable legal, regulatory, tax and contractual obligations
• Establish, exercise or defend legal claims where necessary

We do not use personal information for purposes materially unrelated to those for which it was collected unless permitted by applicable law or appropriate notice or consent has been provided.

Legal Basis for Processing

Where applicable data-protection law requires a legal basis for processing personal information, we may process information based on one or more of the following:

• Your consent
• Steps requested by you before entering into a contract
• Performance of a contract
• Compliance with applicable legal obligations
• Our legitimate business interests
• Other lawful grounds available under applicable law

The applicable legal basis may depend on your location, relationship with us and the nature of the interaction.

How We Share Information

We do not sell or rent personal information.

We may share relevant information where reasonably necessary with:

• Manufacturers and suppliers evaluating an RFQ or product requirement
• Business partners involved in fulfilling a customer requirement
• Website hosting and technology providers
• Email, communication and business-software providers
• Analytics or website-performance service providers
• Professional advisers where necessary
• Government, regulatory or law-enforcement authorities where required by law

We seek to limit information sharing to what is reasonably necessary for the relevant business or legal purpose.

Suppliers, Manufacturers and Business Partners

As part of our industrial sourcing, supplier-development and product-development activities, we may communicate relevant customer requirements to potential suppliers, manufacturers or other business partners.

Where practical, we aim to share only information necessary for technical evaluation, feasibility assessment, quotation, supplier development, sampling, production or fulfilment of the relevant requirement.

Cookies and Analytics

Our website may use cookies and similar technologies necessary for website functionality, security, performance and analytics.

Cookies may help us understand how visitors use the website, remember certain preferences, measure website performance and improve the overall user experience.

Depending on your browser and applicable law, you may be able to restrict, block or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where consent is legally required for non-essential cookies or similar technologies, we will seek such consent through appropriate mechanisms.

International Data Transfers

Bhuvika Global Solutions serves customers and works with suppliers and business partners internationally.

Information may therefore, where necessary, be processed or transferred in India or other countries in which relevant suppliers, service providers or business partners operate.

Where applicable data-protection laws impose requirements on international transfers, we take reasonable steps to use appropriate safeguards or lawful transfer mechanisms as required.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business and commercial records, fulfilling contractual requirements, resolving disputes and complying with applicable legal, accounting, tax or regulatory obligations.

Retention periods may vary depending on the nature of the information, business relationship and applicable legal requirements.

When information is no longer reasonably required, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable requirements and our business practices.

Information Security

We take reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, electronic communication, internet transmission or information-storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable data-protection law, you may have rights concerning your personal information.

• Request information about how your personal data is processed
• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion where legally applicable
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request data portability where applicable
• Raise a concern or complaint regarding processing

We may need to verify your identity before processing certain requests.

European Economic Area and UK Visitors

Where the General Data Protection Regulation (GDPR), UK GDPR or related data-protection legislation applies, individuals may have rights including access, rectification, erasure, restriction of processing, data portability, objection and rights relating to certain automated decision-making.

Where applicable, individuals may also have the right to lodge a complaint with the relevant data-protection supervisory authority.

Visitors and Users in India

Where applicable, we process personal information in accordance with data-protection and privacy requirements applicable in India.

Individuals may contact us regarding access, correction, deletion, consent or other privacy concerns to the extent such rights and obligations apply under applicable law.

Third-Party Websites

Our website may contain links to websites operated by third parties. We do not control and are not responsible for the content, security or privacy practices of third-party websites.

We encourage visitors to review the privacy policies of third-party websites before providing personal information to them.

Legal Disclosure

We may disclose information where required or permitted by applicable law, regulation, court order or lawful governmental request.

We may also disclose information where reasonably necessary to protect our legal rights, prevent fraud or misuse, investigate security incidents, protect individuals or property, or establish, exercise or defend legal claims.

Children’s Privacy

Our website and services are intended for businesses and professional users and are not directed toward children.

We do not knowingly seek to collect personal information from children through our website. If we become aware that such information has been collected in circumstances where it should not have been, we will take appropriate steps in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, technologies or applicable legal requirements.

When this Privacy Policy is updated, the revised version will be published on this page and the “Last Updated” date will be changed accordingly.

We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, the way we handle personal information, or wish to exercise an applicable privacy right, please contact us.